Terms

We deliver all over the world, so you can always have unforgettable sports moments in Nordic design hung on your wall. 

Note:
You should be aware that customs duties abroad are not included in the price. The duty will therefore be imposed upon receipt of order.
All shipments will be delivered to the nearest parcel shop.

Delivery times 
Denmark: 1-4 working days
Nordic: 3-5 working days
Europe: 3-7 working days
Rest of the world: 7-10 business days

Questions to order 
If you have questions about your order or have questions related to delivery / track and trace, you are always welcome to contact us at hello@theplay.dk.
If we find that your package is delayed, we will contact you as soon as possible. 

2 year warranty 
As a customer of THE PLAY, you always have a 2-year right to make a complaint.
As a customer, it is important that you remember to complain within a reasonable time, which is no later than 2 months after you have found the error or defect.

Exchange / return 
You have from the receipt of your orders and 14 days the opportunity to exchange your order. However, only in undamaged condition. Postage for shipping of orders to be exchanged, the customer pays. 

When returning / exchanging, please contact us hello@theplay.dk with tracking on your shipment so we can track the order.

All return shipments are sent to:
Novictus ApS
Kalkgravsvej 10
4000 Roskilde
Denmark 

Refund of amounts will take up to 10 business days.

Reservation 
As a user of THE PLAY and our services, you must make reservations for typing and printing errors as well as any color changes.
 
Privacy Policy 
At THE PLAY, we respect the importance of the right to privacy on the Internet. Therefore, we do not use your information unless it is necessary to make a transaction. THE PLAY will not pass on and / or sell your information to any third party without your prior permission. Your information includes i.a. name, address, email address, credit card information or personal data. 

If you have questions about your order or have questions related to delivery / track and trace, you are always welcome to contact us at hello@theplay.dk.