Terms & Conditions

We deliver worldwide, so you can always get unforgettable sports moments in Nordic design hung up on your wall.

Note
Please be aware that customs duties abroad are not included in the price. Customs duties will therefore be imposed upon receipt of the order. All shipments will be delivered to the nearest parcel shop.

Delivery times
Denmark: 1-3 business days
Nordics: 3-5 business days
Europe: 3-7 business days
Rest of the world: 7-10 business days

Order Inquiries
If you have any questions about your order or inquiries related to delivery/track and trace, you are always welcome to contact us at hello@theplay.dk. If we experience that your package is delayed, we will contact you as soon as possible.

2-year warranty
As a customer of THE PLAY®, you always have a 2-year warranty. As a customer, it is important that you remember to make a complaint within a reasonable time, which is no later than 2 months after you have discovered the defect or deficiency.

Exchange/Return
You have the opportunity to exchange your order from the receipt of your order and within 14 days. However, only in undamaged condition. The customer pays for the shipping costs of orders to be exchanged.

When returning/exchanging, please contact us at hello@theplay.dk with tracking information for your shipment so that we can follow the order.

All return shipments are to be sent to:
Novictus ApS
Kalkgravsvej 10
4000 Roskilde Denmark

Refunds may take up to 10 business days.

Disclaimer
THE PLAY® reserves the right for typos and printing errors as well as any color changes in the posters. If there are errors in the posters, please contact hello@theplay.dk.

Privacy Policy
At THE PLAY, we respect the importance of privacy on the internet. Therefore, we do not use your information unless it is necessary to complete a transaction. THE PLAY will not disclose and/or sell your information to any third party without your prior consent. Your information includes, among other things, name, address, email address, credit card information, or personal data.

If you have any questions about your order or inquiries related to delivery/track and trace, you are always welcome to contact us at hello@theplay.dk.